Do I need a credit card for the free plan?
No. The Free plan does not require a credit card.
MerchantAI
Simple MerchantAI pricing for ecommerce teams
Start MerchantAI free, then scale with Starter, Pro, and Business plans for Shopify AI support, source management, analytics, lead capture, and API access.
Summary
MerchantAI pricing starts with a free plan and scales by message volume, agents, seats, knowledge base size, Shopify integration, CRM features, and support level.
Free plan
The Free plan is designed for trying MerchantAI with no card required.
Starter, Pro, and Business
Paid plans add more messages, seats, source capacity, Shopify integration, analytics, lead capture, custom branding, API access, and stronger support.
Questions answered on this page
Can I upgrade or downgrade any time?
Yes. Upgrades take effect immediately and downgrades apply at the end of the billing cycle.
What payment methods do you accept?
Standalone workspaces use Stripe. Shopify-installed workspaces manage plan approval and payment in Shopify admin.